Support

Frequently Asked Questions

Everything you need to know before placing your order.

What is the best site for game top-ups in the Philippines?

GPDS GAME SHOP is a top choice for Filipino gamers, offering the cheapest prices, instant delivery, and secure payments via GCash for games like Mobile Legends, Honor of Kings, and more.

How to buy Mobile Legends diamonds?

You can top up ML diamonds instantly on GPDS GAME SHOP. Just enter your User ID and Zone ID, select the amount of diamonds you want, and complete the payment using GCash, Maya, or other local options.

Is it safe to buy game credits from GPDS?

Yes, GPDS GAME SHOP is a trusted and authorized reseller for hundreds of games. We partner with official providers to ensure every transaction is 100% secure and legitimate.

What payment methods do you accept?

GPDS Game Shop accepts GCash and Maya as our primary payment methods. Both are instant, secure, and widely used by Filipino gamers. We do not currently accept credit cards or bank transfers, but we are working on adding more options soon.

How do I know if my payment was successful?

After completing your payment via GCash or Maya, you will receive a confirmation screen on our website. You will also receive a confirmation email within 1-2 minutes. If you do not receive a confirmation, please contact our support team immediately with your transaction reference number.

How long does delivery take after payment?

Delivery is instant for most games, including Mobile Legends and Honor of Kings. In rare cases, delivery may take up to 5 minutes due to network delays or high traffic. If you haven't received your top-up within 10 minutes, please contact our 24/7 support team.

What information do I need to provide for top-up?

For most games, you only need to provide your User ID and Zone ID (if applicable). For Mobile Legends, you need both your User ID and Zone ID. For Honor of Kings, you need your User ID. We never ask for your password or personal account credentials

Do I need to create an account to buy from GPDS?

No, you do not need to create an account. GPDS Game Shop allows guest checkout for all purchases. Simply enter your game ID, select your diamond amount, and complete payment with GCash or Maya. However, creating an account allows you to track your order history and receive exclusive promo codes.

How do I contact customer support?

You can reach our customer support team 24/7 via: Live Chat: Click the chat icon on our website Live Chat: Click the chat icon on our website Email: support@gpdsgameshop.com Facebook: facebook.com/gpdsgameshop Average response time is under 5 minutes during peak hours.